Best ServiceNow Training in Bangalore
Our Training program enables you to gain knowledge on ServiceNow Training. Our industry expert trainers will guide you through the fundamentals of ServiceNow Training. All these skills will prepare you to pass the ServiceNow Training certification exams.
|Course Duration||30 hrs|
|LMS Access||365 Days|
|Training Format||Live Online / Self-Paced / Classroom|
The Instructor for this course is from one of the Big5 Companies in the world.
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ServiceNow Training Course Content
- Introduction to ITSM
- Incident Management
- Problem Management and change management
- Service Request Management
- Configuration Management Database
- SLA’s and OLA’s
- What is Service Now
- Why and who can use Service Now
- Concept of cloud computing in Service Now
- Introduction to ITIL foundation
- Navigation and users
- Helpful portals, releases.
- Customizing Home Pages
- Form Layouts and list layouts
- Adding Users to Groups
- Granting Roles to Users
- Introducing Applications and Modules
- Creation of tables and Modules
- Creating tickets and raising Requests
- Creating SLA’s
- Performance Metrics.
- UI Policies, Notifications
- Dictionary Entries and Overrides
- Data Policies
- List Control and Calculations
- Exporting the Data from Service-Now
- Update sets imports and Exports
- Scheduling Jobs
- Creating Application, module
- Creating table
- Personalizing form and table layout
- Creating Section,
- Dictionary entries
- Dictionary overrides
- Reference qualifiers
- Related lists.
- Workflow editor and workflow scripts
- Workflow activities and workflow context
- Workflow stages, transitions
- Web Services: Direct Web Services
- Transform Map Web Services
- Scripted Web Services
- Email Integration: Inbound Actions
- Event Registry
- Creating and Triggering Events
- Introduction to CMS
- Creating Sites
- Creating Pages
- Creating Blocks using Scripting
- Login Rules
- Classes in CMDB
- Mapping Configuration Item to Asset Records
- Loading the CI’s into Service-Now
- Relating Configuration items
ServiceNow Training FAQ
Yes, we offer self paced training
We offer three different modes of training. Instructor Led Live Training, Self Paced Training and Corporate Training
Yes we offer discounts for group of 3 plus people.
Yes we are the only company where we work with students and offer flexible timings which fits your schedule
All our instructors are from MNC companies who have real time experience of more than 10 years.
Yes we offer a free demo session with the instructors. The trainer will answer all your queries and share the course agenda.
ServiceNow Training Course Schedule
Here are the ServiceNow Training Classes in Bangalore Schedules. Let us know if this schedule doesn't match your requirements. We will try to arrange a demo based on your interest.